Striving to deliver exceptional service is at the core of every business. At vintrace, we take our customers' experience and feedback seriously, which is how we discovered an integration opportunity with GrapeLink.
On approaching the 2020 Australian winemaking season, we discovered that several of our customers wanted to connect vineyard data from GrapeLink with feed intake and maturity data from vintrace. We rose to the challenge, building an integration that would bridge the gap between their wineries and vineyards and deliver essential insights from grape to bottle.
“Growers were able to see data in GrapeLink in real time, and the integration saved double entry by our Lab Manager,” said Melissa from Shaw + Smith, South Australia. “We used to manually enter data into spreadsheets before sending it to GrapeLink for uploading. The integration saved many hours of data entry and correspondence with growers. We saved 25 hours of work alone between adding sample data and new blocks!“
Zane Francis, Chief Technology Officer and one of three vintrace Founders, is excited about the partnership, saying, “It’s great to see this level of integration between two software companies servicing the wine industry. The collaboration saves vintrace and GrapeLink customers time by reducing double entry, ensuring fluid information sharing between growers and winemakers”. The integration means customers have all the relevant data available, such as the earliest harvest date for a block based on the last spray, helping them make informed business decisions when planning for harvest. “We’ve received glowing feedback from our customers because the integration has added outstanding value to them,” Zane added.
Fogarty Wine Group, Shaw + Smith, and Tasmanian Vintners all jumped on board to benefit from the integration from the 2020 vintage. The successful partnership set the foundation for continued collaboration between GrapeLink and vintrace into 2021 and beyond.
Shaw + Smith
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