Our United States operations are based in California, and this policy generally incorporates protections for California residents provided under the California Consumer Privacy Act of 2018 (CCPA) as amended by the California Privacy Rights Act of 2020 (CPRA) even though we do not meet the definition of a “business” under the CCPA and are not legally required to comply with the CCPA/CPRA. Since we care about your privacy, we provide the same rights to all of our U.S. customers, whether or not they are California residents. Your use of this Site and our services are subject to California and United States law. If you are an Australian or European Customer or visitor to the Site, your rights are governed by our Australian or GDPR policies, available www.vintrace.com.
We collect and store certain personal information about you at various points to provide you with products and services. The types of personal information we may collect about you include:
Generally, we will not collect sensitive information about you other than your username and password. However, we may need to collect limited sensitive information to verify your identity in certain circumstances, such as a social security number, driver’s license, or identification card.
We also collect technical information and general analytics illustrating electronic network activity, such as:
We may collect these types of personal information directly from you, when you:
Where it is reasonable to do so, we will only collect personal information about you directly from you and not from third parties. In limited circumstances, we may collect personal information about you from third parties such as your employer, mutual contacts, or if someone makes contact with us on your behalf.
We may use web beacons on our Site from time to time to collect technical information and general analytics. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor visitor’s behavior and collect data about the visitor’s viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
Some browsers have incorporated “do not track” features to enable users to make privacy and security choices. By using these settings, your browser may signal to our website not to collect tracking information. The Site does not respond to “do not track” signals as they would interfere with our Services that require cookies to function. Information tracked by the Site and Services through cookies is discussed above. You can manage any cookies through your browser’s settings.
In general, we use your personal information for purposes connected with our business. We will only use personal information about you:
Some of the specific purposes for which we may collect, hold, use and disclose personal information are as follows:
We may also use or disclose your personal information for other purposes you have consented to, or as otherwise permitted or required by law.
Technical information and general analytics are used to gauge visitor traffic, trends and deliver personalized content to you while you are on the Site, and improve the Site and our products and services.
We may disclose personal information to third parties in connection with the purposes described above. This may include disclosing your personal information to:
If we disclose your personal information to third parties, vintrace will use reasonable commercial efforts to ensure that such third parties only use your personal information as reasonably required for the purpose of disclosure and in a manner consistent with applicable laws, for example (where commercially practical) by including suitable privacy and confidentiality clauses in our agreement with a third-party service provider to which we disclose your personal information.
As noted above, we are not a “business” as defined in the CCPA/CPRA and thus not legally required to comply with the CCPA or CPRA at this time. Nevertheless, we are providing you with the following information and rights to know, access or delete your information:
Under California law, consumers have the right to opt-out of the sale of personal information. We do not sell personal information. If you wish to manage how your information collected through cookies is shared with our Service Providers, you can manage your cookie preferences on our website here www.vintrace.com or through your browser’s privacy settings.
If you so desire, we will provide you with a copy of your account data or delete your account at your request. Up to twice a year, you may ask us whether we are collecting, storing, using, disclosing or selling your personal information, what categories and specific pieces of personal information of yours we are collecting and storing, the categories of sources from which our personal information is collected, the business or commercial purpose for collecting your personal information, and whom we may have shared your information with. We will provide you only with your personal information, not information provided by or in connection with Services for your employer.
You may request a copy of the categories of personal information we have about you by contacting us at https://www.vintrace.com/contact/ or email firstname.lastname@example.org or by phone 1-888-240-4860. We may contact you further to verify your identity if we do not have sufficient proof in your request, such as the request being sent from your email address that matches the one we have. If you request specific pieces of information to verify your request, you will need to provide a declaration to us via mail at VINX2 Winery Software, Inc. 548 Market St #62071, San Francisco, 94104, USA. We will work diligently to respond to your requests and provide you with a free response within 45 days.
If you would like us to delete your data, please contact us at email@example.com or by phone 1-888-240-4860. Depending on the nature of the data that you request we delete, we may require you provide two or more data points that match the information in our file. Note that even if you request deletion, we may continue to retain and use information as may be authorized or necessary under California or other applicable law. While you have the right to request that we delete the personal information you provide to us and we will not discriminate against you for exercising any rights that you have, we may no longer be able to provide access to our Services to you if we do not have sufficient information to validate your identity and access rights. We will not delete information provided by or on behalf of employees of customers of our Services in the event of a personal request directly by such employee. Any such request must be made by an authorized representative of the customer of the Services.
We will verify your identity for purposes of such a request to delete or a request to know. If you have an account on the Site, we will verify your request for information through your account. If you do not have an account, we will verify your request depending on the nature of the request. If you request to know the categories of information, we will request that you provide two pieces of information that match our records, which may vary depending on the information we have on file. If you request to know specific pieces of information, we will require additional verification to match three pieces of information on file, as well as a signed declaration. If you would like to designate an authorized agent to make such a request or your behalf, you may do so by providing us with your signed permission of such authorization, verify your identity with us as described above, and confirm that you provided the authorized agent permission to submit the request; or your agent must provide proof of a power of attorney.
To protect your information from fraudulent requests, we require you provide us with additional information to verify your identity should you wish to access or delete your data. For your protection, if the requisite verification is not satisfied, we may deny a request for access to your account data or to delete your account.
We are committed to ensuring that the personal information we collect is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss and unauthorized access, modification and disclosure. It is your responsibility to maintain the security of your account information. Do not share or disclose your username or password with anyone.
Please notify Vintrace immediately if you become aware of any breach of security.
Where applicable laws allow for an exemption to comply with certain legal obligations, Vintrace may rely on such an exemption.
For any questions or notices, please contact our Privacy Officer at:
548 Market St #62071
San Francisco, CA, 94104, USA
Last update: October 12th, 2021
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